2/24/2023 0 Comments Outlook stuck synchronizing inbox![]() ![]() The issue DID NOT occur on the older version. I went ahead and completely uninstalled Microsoft Office, and reinstalled an older version. I went ahead and tried all the usual troubleshooting steps like deleting and recreating the OST and Outlook Mail Profiles, but it still had no effect. When you hold down CTRL and right click on the Outlook icon, choose “Connection Status…”, then select the “Local Mailbox” tab, you’ll notice it gets stuck on “ – Saving synchronization log” (as seen below). When opening Outlook, and hitting Send and Receive, nothing is shown. I noticed multiple computers with Outlook 2016 Version 1710 (Build 8625.2121 Click-to-Run) started getting stuck with the Outlook icon on the system tray showing that it was sending and receiving. While they did just recently fix this by deploying a new update, I have since come across a new bug in the latest update. ![]() Around the end of September, I posted a blog article talking about Outlook 2016 prompting for password credentials due to a Office 2016 click to run update bug when using Microsoft Exchange. ![]()
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